Contact Us

Questions about plans, licensing, or a custom production project? Send us a message and we'll reply within 24 hours.

How we can help

  • Musikai Production: custom composition, mixing and mastering for ads, film, games and branded content. Tell us the scope and deadline and we'll send a quote.
  • Agency partnerships: ongoing music for client campaigns, with licensing your business affairs team can review.
  • Plans and licensing: which plan covers your use, from personal projects to paid advertising and broadcast.
  • Account and billing: credits, upgrades, cancellations and invoices.

What to include in your message

A few details help us answer in one reply:

  • What you're making and where it will run, such as TV, social, a client video or a game.
  • Your deadline.
  • Links to reference tracks or your cut, if you have them.
  • For production quotes: the number of tracks, their lengths and the versions you need, such as a 30-second spot, a 15-second cutdown and a radio mix.

What happens next

  1. We read every message and reply within 24 hours.
  2. For production requests, we confirm the scope, deliverables and timeline, then send you a quote.
  3. Once you approve the quote, work begins. Most commercials are ready within one to three business days from brief to final mix.

Already a Musikai customer?

If your message is about an existing account or project, send it from the email address on your account and include the project name. That way we can find what you're asking about without a back-and-forth.

Find an answer right away

Many questions are already answered on the site. The FAQ covers plans, credits and licensing, AI music for commercial use explains what each plan allows, and pricing compares every plan.

Other ways to reach us

Email us at info@musikai.ai or call 787-506-0402. Musikai is operated by Musikai Puerto Rico LLC.